I have a problem, but I don't know what I need. Can you still help?
Absolutely. Tell me what you're trying to achieve and we'll start there.
Can you customise an existing Digital Product?
Yes. An existing My Web Wife Digital Product can be a great starting point.
Can you create something completely new for my business?
Yes. Creating practical solutions to business problems is one of my favourite things to do.
How much do your services cost?
Ask for the current My Web Wife Rates & Services Guide.
How are Custom Digital Products priced?
It depends on what you need built. We'll establish the scope before work begins.
Who owns a Custom Digital Product?
It depends on the agreed arrangement. Exclusive ownership can be quoted separately.
What information do you need from me?
Whatever helps me understand the problem, process or outcome you're trying to achieve.
Do I need to be good with technology?
No. My job is to make the solution practical for the person using it.
Do you provide general technical support?
No. Ongoing support is provided to paying My Web Wife customers where appropriate.
Do you provide SEO?
No. I recommend using an appropriate specialist or provider for SEO.
Will my new website automatically bring me customers?
No. I recommend to all clients that they have a marketing plan ready to implement. A website is like a room dressed for a party — no one will come if you don't invite them.
Can you help if my Xero has fallen behind?
Yes. Catch-up and clean-up bookkeeping are part of My Web Wife services.
Can you help with bank feeds, imports and bank rules?
Yes. Good data gathering and processing can save considerable time.
Do you replace my accountant?
No. I provide bookkeeping and help prepare your books so your accountant can do the accounting.
Can you help get my records organised for an audit or review?
Yes. I can help organise your records so they're ready when they're needed.
Can you clean up paper as well as digital systems?
Definitely. Business mess doesn't have to live on a computer.
Can you improve a system we already use?
Yes. Sometimes improving what already exists is the smartest solution.
What if the system we're using simply isn't working?
Then I'll look at why — and whether there's a better way.
Will you use an existing solution if it's suitable?
Yes. I don't reinvent something simply for the sake of it.
What if the right solution doesn't exist?
That's where things get interesting. I can create one.
Is my business information confidential?
Yes. Your information is handled with care and confidentiality.
What happens after I enquire?
We establish what you're trying to achieve and decide on the most practical way forward.
All roads lead to My Web Wife.
Bring me the problem. Bring me the process. Bring me the idea.